NEW
Fast Track AI
iGaming’s first natural language platform for CRM
Latest
New Mini-Game
Introducing a Mystery Box mini-game
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In Progress
Custom Pages
Create Custom Pages within Rewards to display for players
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Released
Campaign Creation
Create Activities using natural language
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Released
Cohorts
Create actionable Cohorts directly from Fast Track AI
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Released
Tournaments
Create exciting tournaments for players to compete against each other
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In Progress
Personas
Player Feature that is detecting personas specific for iGaming that help you understand your players
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In Progress
Markets
Standardise Markets across the system
Set up promotional rules per Market as fallbacks
Make building Segments easier
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In Progress
Content Variables
Create and manage your own #-variables
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In Progress
New Segment Builder
Use Player Features to simplify the day-to-day Segmentation
Toggle the Player Features to be part of your Segment Criteria
Create Player Features for your main segmentation pillars
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In Progress
Upcoming
Q2 2026
90 days left
Multi-brand Support
Improved Player Origins support in Rewards and CRM
Adding Origin Variations for Bonuses, Wheels, Calendars and Shops
Support for Communication Profiles for Wheels
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Planned
Telegram (Direct Messaging)
Send direct messages via Telegram
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In Progress
Exclusion Groups
Pre-defined Exclusion Groups to toggle on/off in the Segment Builder
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Planned
CRM: Fast Track AI
Full capabilities across CRM with Fast Track AI
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Planned
Multi-Bonus
Give players the option to select 1 out of 2+ bonuses
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Planned
Player Feature Engineering
Build complex Player Features with the help of Fast Track AI
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Planned
Verification Challenges
Incentivise players to verify their mobile number & email
Mobile Verification
Email Verification
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Planned
Sports Features
Enable more Sportsbook functionality within Rewards for the World Cup 2026
Sports Challenges
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Planned
On-site Widgets
Flexible on-site widgets that can be placed in-game or on the casino
In-game Challenge Progression
In-game Level Progression
Available/Active Challenges
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Planned
Q3 2026
Rewards: Fast Track AI
Full data analysis and execution within Rewards with Fast Track AI
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Planned
1:1 Experiences in Rewards
Focus on creating 1:1 Experiences in Rewards by using AI-driven models for personalisation
Personalised Challenges
Personalised Level Experiences
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Planned
Focus Areas
& Roadmap